Customer Support Executive

Key Responsibilities

● Answer all incoming calls from all stakeholders, and leads generated via marketing campaigns.

● Provide clear information about onboarding, processes, and issue resolution.

● Handle queries in a polite, professional, and empathetic manner.

● Maintain call records, feedback, and escalate complex issues when required

● Act as the first point of contact of the company, ensuring a positive customer experience.

● Build trust and rapport with all stakeholders.

● Share updates and follow-ups with the internal team regarding customer concerns.

Skills & Qualifications

● Female candidate with strong communication skills.

● Fluency in Hindi, English, and Marathi (mandatory)

● Prior experience in customer support / tele calling / call center roles preferred.

● Ability to handle diverse customer profiles with patience and professionalism.

● Basic computer knowledge (Excel, CRM tools, call logs).

● Empathetic, problem-solving mindset with the ability to multitask.

Why Join Us?

● Be the voice of a growing startup that is making a real social impact.

● Opportunity to interact with diverse customers and businesses.

● Supportive work culture with learning and growth opportunities

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ABN INTERARCH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at ABN INTERARCH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.