Customer Support Executive

JOB DESCRIPTION

Client communication

• Reply to clients’ queries via email /phone in a timely and orderly fashion.

• Ensure compliance & regulations of policies with all RMC/ Clients companies

• Coordinating with various departments & external vendors.

• Prepare itineraries with vendors.

• Make appointments with various schools, hospitals, clubs, etc for the clients.

• Monitor, track and report the entire program until closure.

• Timely follow-up with the clients/vendors on emails/calls

• Prepare daily and weekly reports.

• Maintain internal MIS and Trackers

  Program coordination

• Responsible for delivery of services in accordance with IOS service policy.

• Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies.

• Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction.

• Achieve operational targets Optimize costs and contribute in driving revenue

  Inter- Department Coordination

• Interact with Finance and seek updates on the invoices

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., AANLEY SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at AANLEY SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.