Customer Support Executive

16,000 - 23,000 /month

4ps India Private Limited

Indira Nagar, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

What You Will Do:

Act as the central contact point for guest inquiries via phone, email, and web.
Handle orders, reservations, menu queries, and guide guests through online processes.
Resolve complaints, collect feedback, and ensure guest satisfaction.
Communicate with departments to deliver a seamless guest experience, aligned with 4P’s values: Compassion – Authenticity – Kaizen – Omotenashi.

Requirements:

Strong English communication and basic computer skills.
6 days/week, 8-hour rotating shifts (9 AM–10 PM), including weekends/holidays.
Teamwork, problem-solving, patience, empathy, and adaptability under pressure.
Work from office (Backend team), not restaurant-based.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Indira Nagar, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹23,000 per month. This is a Full Time job and has 2 openings.