Job Description:
Manage day-to-day interactions with farmers and end users, ensuring smooth onboarding, query resolution, and support across digital and field channels.
Coordinate with the field force for timely updates, follow-ups, and service fulfillment.
Track field activities, monitor issue closures, and maintain quality across the user journey.
Ideal for someone proactive, empathetic, and fluent in local languages, with strong coordination skills and comfort using basic digital tools.