Customer Support Excecutive

20,000 - 30,000 /Month

Shineedtech Projects Private Limited

Agrahara, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Punjabi

Post Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Cab

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Customer Support Excecutive to join our team at Shine Projects. The role offers ₹20000 - ₹80000 and involves managing customer calls, delivering outstanding customer service related to ED Tech. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Excecutive job

What is the eligibility criteria to apply for this Customer Support Excecutive job?
Ans: The candidate should be Post Graduate and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Excecutive job?
Ans: This Customer Support Excecutive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Excecutive job?
Ans: No, there is no fee applicable for applying this Customer Support Excecutive job and during the employment with the company, i.e., SHINEEDTECH PROJECTS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Excecutive role?
Ans: There is an immediate opening of 10 Customer Support Excecutive at SHINEEDTECH PROJECTS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Excecutive job?
Ans: This Customer Support Excecutive job has Day Shift.