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Customer Support - Email & Voice

salary 15,000 - 20,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Kharadi, Pune
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support - Email & Voice job

  1. What skills and experience do you need for this Customer Support - Email & Voice job?
    Ans : To apply for this Customer Support - Email & Voice job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support - Email & Voice job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support - Email & Voice job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
  5. How many vacancies are there for this Customer Support - Email & Voice job?
    Ans : There are 50 vacancies for this Customer Support - Email & Voice role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support - Email & Voice job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support - Email & Voice job?
    Ans : As a Customer Support - Email & Voice, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support - Email & Voice position is Kharadi, Pune.
  9. Who is the right fit for this Customer Support - Email & Voice job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support - Email & Voice job.
  10. What makes this Customer Support - Email & Voice job a good opportunity?
    Ans : This Customer Support - Email & Voice job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Urvashi Bajpai

Interview Address

Kharadi, Kharadi, Pune
Posted a day ago
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