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Customer Support associate

salary 20,000 - 24,000 /month
company-logo
job companyTechnotask Business Solutions
job location Durgamcheru, Hyderabad
job experience6 - 24 months Experience in Customer Support / TeleCaller
5 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift

जॉब डिस्क्रिप्शन

We are looking for a Customer Support associate to join our team at Technotask Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support associate job

  1. Who is eligible to apply for this Customer Support associate job at Technotask Business Solutions?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support associate job offered by Technotask Business Solutions.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹24,000 per month in this Customer Support associate position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support associate job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Durgamcheru, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Support associate job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support associate job is located in Durgamcheru, Hyderabad.
  8. Why should you apply for this Customer Support associate job?
    Ans : This Customer Support associate job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 24000

संपर्क व्यक्ति

Dipika Singh

इंटरव्यू ऐड्रेस

Trendz Midtown building, Durgam Cheruvu metro, Madhapur, Durgamcheru, Hyderabad
Posted 9 days ago
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