Customer Support associate

23,000 - 26,000 /month

Bean Hr Consulting

Udyog Vihar Phase II, Gurgaon

0 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a Customer Support associate to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹23,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support associate job

Can freshers or experienced candidates apply for this Customer Support associate role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Support associate role.
What salary is offered for this Customer Support associate job?
Ans : The salary for this Customer Support associate job ranges between ₹23,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase II, Gurgaon.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support associate job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support associate job is located in Udyog Vihar Phase II, Gurgaon.
Why should you apply for this Customer Support associate job?
Ans : This Customer Support associate job offers a salary between ₹23,000-₹26,000 per month. This is a Full Time opportunity and has 25 openings available.