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Customer supoport Coordinator

salary 11,000 - 16,000 /month
company-logo
job companyAirvincible Private Limited
job location AB Bypass Road, Indore
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_part_time Full Time/Part Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer supoport Coordinator to join our team at Airvincible Private Limited. The role offers ₹11000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer supoport Coordinator job

  1. Can freshers or experienced candidates apply for this Customer supoport Coordinator role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer supoport Coordinator role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer supoport Coordinator job ranges between ₹11,000-₹16,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer supoport Coordinator job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in AB Bypass Road, Indore.
  5. How many vacancies are there for this Customer supoport Coordinator job?
    Ans : There are 5 vacancies for this Customer supoport Coordinator role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer supoport Coordinator job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer supoport Coordinator job?
    Ans : As a Customer supoport Coordinator, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer supoport Coordinator position is AB Bypass Road, Indore.
  9. Who is the right fit for this Customer supoport Coordinator job?
    Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Customer supoport Coordinator job.
  10. What makes this Customer supoport Coordinator job a good opportunity?
    Ans : This Customer supoport Coordinator job is a good opportunity as it offers a salary between ₹11,000-₹16,000 per month. This is a Both job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 11000 - ₹ 16000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sumit Arora

Interview Address

Vijay Nagar, Scheme No 54,Indore, Vijay Nagar, Scheme No 54, Indore
Posted 2 days ago
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