● working effectively in a fast-paced environment ● Using assigned software and tools to manage customer interactions and data ● Adhering to company policies and procedures ● Maintaining a professional and courteous demeanor at all times ● Providing information about insurance products ● Processing insurance applications or claims ● Answering customer questions about insurance policies ● Handling inbound and outbound calls (depending on LOB) ●Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information ● Providing accurate and timely information to customers ● Troubleshooting problems and guiding customer sthrough solutions ● Maintaining records of customer interactions ● Escalating unresolved issues to the appropriate department What We Offer: Salary: Fresher 25,000 CTC & Experience up to ₹40,000 CTC (based on last drawn) + Incentives Location: Pune, Maharashtra Qualifications: Graduate in any field Interview schedule: Monday to Saturday, 10 AM to 5 PM