Customer Service Representative

15,000 - 25,000 /month

Impact Infotech Private Limited

Adugodi, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Industry Type: B2B Sales

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

PAN Card

Key Responsibilities

Handle inbound customer calls professionally and efficiently.
Resolve customer queries, complaints, and concerns with a customer-first approach.
Record customer interactions accurately in the system.
Provide timely and effective solutions while maintaining high service standards.
Escalate complex issues to the appropriate team whenever required.
Meet performance metrics such as customer satisfaction, first-call resolution, quality, and productivity.

Job Requirements

Qualification: HSC (10+2) or Graduation (as per hiring requirement)
Experience: Freshers and experienced candidates can apply.
Excellent verbal and written English communication skills.
Strong problem-solving and customer service skills.
Basic computer knowledge and typing skills.
Willingness to work 5 days a week in rotational US shifts with 2 rotational week-offs.
Candidates should be comfortable handling customer queries and providing accurate information while ensuring a positive customer experience.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

Can freshers or experienced candidates apply for this Customer Service Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Service Representative role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Service Representative position.
What shift and timings does this job follow?
Ans : This Customer Service Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adugodi, Bangalore.
How many vacancies are there for this Customer Service Representative job?
Ans : There are 25 vacancies for this Customer Service Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Service Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Representative position is Adugodi, Bangalore.
What makes this Customer Service Representative job a good opportunity?
Ans : This Customer Service Representative job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.