Customer Service Representative

DIGITIDE

Customer Service Associate - Voice

Position:  Customer Service Associate - Voice
Salary:  Rs.13,000 to Rs.23,000 per month

Languages: English & Hindi
Experience: Freshers to Experienced

Qualification: Any Graduates
Shift Timings: Day shift – 6 AM to 8 PM (Any 9hour shift - 8 hours login)
Working Days: 6 days Rotational weekly 1 day off-Not fixed)
Communication: Excellent communication skills in English
Job location: Begumpet, Hyderabad

Job Summary:

• Offering assistance to customers to ensure they find the right product/service.

• Communicating with customers by email, phone, and face-to-face.

• Investigating and solving customer problems; some are rather easy, but you will occasionally face a complicated issue.

• Refer customers to senior staff when necessary.

• Provide customers with refunds.

• Creating a new feedback procedure for clients or improving upon the existing model.

• Learning about your company’s products/services and remaining up to date with any changes.

• Meeting with management to discuss possible improvements to the company’s customer service.

Requisite Skills:

• Good communication skills in English & Hindi

• Self -Motivated & Fast learner

• Good Interpersonal Skills

Apply with updated CVs on hina.grit@gmail.com & can reach me on Whatsapp 7075939633 (No Calls)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Service Representative job

1. What is the eligibility criteria to apply for this Customer Service Representative job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Service Representative job?
   Ans: This Customer Service Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Service Representative job?
   Ans: No, there is no fee applicable for applying this Customer Service Representative job and during the employment with the company, i.e., Grit Consulting.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Representative role?
   Ans: There is an immediate opening of 30 Customer Service Representative at Grit Consulting
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Service Representative job?
   Ans: This Customer Service Representative job has Day Shift.