Customer Service Executive - Business & Personal Loans - Growth - Asansol - P.C. Chatterjee Market - CSE• Experience: Minimum 1+ Years Qualification: Graduate in any discipline Roles & Responsibilities : 1. Company Representative: Act as the company’s representative for Personal Loan products 2. Customer Acquisition & Engagement: Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees. 3. Communication Channel: Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries. 4. End to End ownership: Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT). 5. Customer Satisfaction: Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product Key Skills & Competencies: Basic knowledge of Personal Loan products /Retail Lending Customer‑centric approach Ability to meet service and business targets
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Service Executive - Personal and Business Loans job
What are the eligibility criteria for this Customer Service Executive - Personal and Business Loans job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Service Executive - Personal and Business Loans job offered by Tata Capital Finance Limited in Burnpur, Asansol.
What salary is offered for this Customer Service Executive - Personal and Business Loans job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive - Personal and Business Loans job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Burnpur, Asansol.
How many vacancies are there for this Customer Service Executive - Personal and Business Loans job?
Ans : There is 1 vacancy for this Customer Service Executive - Personal and Business Loans role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive - Personal and Business Loans job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive - Personal and Business Loans position is Burnpur, Asansol.
What makes this Customer Service Executive - Personal and Business Loans job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Tata Capital Finance Limited
Burnpur, Asansol
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
