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Customer Service Executive

salary 37,000 - 41,000 /month
company-logo
job companyTech Mahindra
job location Hinjewadi, Pune
job experience1 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

ЁЯУв Customer Service Associate тАУ International Voice Process

ЁЯУН Location: Hinjewadi, Pune

ЁЯЧгя╕П Process: US Telecom тАУ International Voice

ЁЯТ╝ Role: Customer Service Associate (Semi-Technical Process)

Roles & Responsibilities

- Handle inbound calls from US customers and provide effective solutions.

- Understand customer concerns and resolve queries professionally.

- Provide technical and telecom-related assistance as per process guidelines.

- Maintain excellent customer service and communication standards.

- Document customer interactions accurately in the system.

- Meet quality, productivity, and customer satisfaction targets.

Eligibility

- HSC / Any Graduate

- Minimum 12 months of International Voice Process experience is mandatory

- Excellent English communication and customer-handling skills

- Willingness to work in rotational shifts, including night shifts

Salary

- 12тАУ17 months experience: тВ╣4.46 LPA

- 18 months & above: тВ╣4.92 LPA

Benefits

- 5-day working week

- Performance incentives

- Two-way cab facility

- Career growth opportunities

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Service Executive job

  1. What qualifications and experience are required for this Customer Service Executive position?
    Ans : Candidates should have a 10th Pass and above qualification with 1-2 years of experience and skills like International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Service Executive job ranges between тВ╣37,000-тВ╣41,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Service Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi, Pune.
  5. How many vacancies are there for this Customer Service Executive job?
    Ans : There are 50 vacancies for this Customer Service Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Service Executive job?
    Ans : As a Customer Service Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Service Executive position is Hinjewadi, Pune.
  9. Who is the right fit for this Customer Service Executive job?
    Ans : A candidate having skills like International Calling with 1-2 years of experience is the right fit for this Customer Service Executive job.
  10. What makes this Customer Service Executive job a good opportunity?
    Ans : This Customer Service Executive job is a good opportunity as it offers a salary between тВ╣37,000-тВ╣41,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

тВ╣ 37000 - тВ╣ 41000

Contact Person

Manugna

Interview Address

Rajiv Gandhi infotech park, Hinjawadi, Pune, Maharashtra, Hinjewadi, Pune
Posted 10+ days ago
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