jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Service Executive

salary 37,000 - 41,000 /month
company-logo
job companyTech Mahindra
job location Hinjewadi, Pune
job experience1 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

📢 Customer Service Associate – International Voice Process

📍 Location: Hinjewadi, Pune

🗣️ Process: US Telecom – International Voice

💼 Role: Customer Service Associate (Semi-Technical Process)

Roles & Responsibilities

- Handle inbound calls from US customers and provide effective solutions.

- Understand customer concerns and resolve queries professionally.

- Provide technical and telecom-related assistance as per process guidelines.

- Maintain excellent customer service and communication standards.

- Document customer interactions accurately in the system.

- Meet quality, productivity, and customer satisfaction targets.

Eligibility

- HSC / Any Graduate

- Minimum 12 months of International Voice Process experience is mandatory

- Excellent English communication and customer-handling skills

- Willingness to work in rotational shifts, including night shifts

Salary

- 12–17 months experience: ₹4.46 LPA

- 18 months & above: ₹4.92 LPA

Benefits

- 5-day working week

- Performance incentives

- Two-way cab facility

- Career growth opportunities

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Service Executive job

  1. What qualifications and experience are required for this Customer Service Executive position?
    Ans : Candidates should have a 10th Pass and above qualification with 1-2 years of experience and skills like International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Service Executive job ranges between ₹37,000-₹41,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Service Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi, Pune.
  5. How many vacancies are there for this Customer Service Executive job?
    Ans : There are 50 vacancies for this Customer Service Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Service Executive job?
    Ans : As a Customer Service Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Service Executive position is Hinjewadi, Pune.
  9. Who is the right fit for this Customer Service Executive job?
    Ans : A candidate having skills like International Calling with 1-2 years of experience is the right fit for this Customer Service Executive job.
  10. What makes this Customer Service Executive job a good opportunity?
    Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹37,000-₹41,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 37000 - ₹ 41000

Contact Person

Manugna

Interview Address

Rajiv Gandhi infotech park, Hinjawadi, Pune, Maharashtra, Hinjewadi, Pune
Posted 12 hours ago
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates