Customer Service Executive

20,000 - 30,000 /month

North East Hire Purchase Company (india) Private Limited

Sector 48 Gurgaon, Gurgaon

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Service Executive job

What skills and experience do you need for this Customer Service Executive job?
Ans : To apply for this Customer Service Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Service Executive position.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 48 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Service Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Service Executive job is located in Sector 48 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Service Executive job.
Why should you apply for this Customer Service Executive job?
Ans : This Customer Service Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.