SENIOR CUSTOMER SERVICE EXECUTIVE Key Job Responsibilities •To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes •Result Orientation •Customer Service & Retention Focus •Digital Mindset •Relationship Building •Process Knowledge/ Orientation •Effective Time Management •Cross Selling / Upselling Skills •Business Development •Communication Skills – Proficiency in local language and English Role Requirements Educational Qualification – Graduate Experience – Freshers / 1 year experience in lending / financial services
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Customer Service Executive job
Can freshers or experienced candidates apply for this Customer Service Executive role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Service Executive role.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ballabhgarh, Faridabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Executive job is located in Ballabhgarh, Faridabad.
Why should you apply for this Customer Service Executive job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Muthoot Fincorp Limited
Ballabhgarh, Faridabad
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
