Customer Service Executive

Not Disclosed

Kotak Mahindra Bank Limited

Tedipulia, Lucknow

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Service Executive-SUPPORT SERVICES-Customer Service Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel, Core Experience Level Executive Level

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Service Executive job

What are the eligibility criteria for this Customer Service Executive job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Customer Service Executive job offered by Kotak Mahindra Bank Limited in Tedipulia, Lucknow.
What salary is offered for this Customer Service Executive job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tedipulia, Lucknow.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Executive job is located in Tedipulia, Lucknow.
Why should you apply for this Customer Service Executive job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.