Customer Service Executive

15,000 - 18,000 /month

Dinova Talent

Govind Nagar, Nashik

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Service Executive to join our team at Dinova Talent. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Service Executive job

Can freshers or experienced candidates apply for this Customer Service Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Service Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Service Executive job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Govind Nagar, Nashik.
How many vacancies are there for this Customer Service Executive job?
Ans : There are 2 vacancies for this Customer Service Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Service Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Service Executive position is Govind Nagar, Nashik.
What makes this Customer Service Executive job a good opportunity?
Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 2 openings.