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Customer Service Executive

salary 20,000 - 25,000 /month
company-logo
job companyCreative Lipi Webtech Private Limited
job location Sector 63 Noida, Noida
job experience0 - 4 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Designation - CSE (Customer Support Executive)

Location - Noida

Employment Type - Fulltime

Calling Process:

Ability to handle both Outbound and Inbound calls on an everyday basis

Follow communication scripts when handling different topics

Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives

Customer focus and adaptability to different personality types

Attending meetings with the clients and understanding their queries and implementing changes as per client requirements.

Prepare and share Reports:

Daily/Weekly reports to be shared with the clients in the shared format

Data handling in Google sheets and Excel

Ability to identify and suggest improvement areas

Location - Sector 63 Noida

Experience - 6 Months - 1 Year (Freshers can also apply)

Eligibility Criteria

Knowledge of spoken and written English is a MUST

Strong phone and verbal communication skills along with active listening

Graduation is a must

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Service Executive job

  1. Can freshers or experienced candidates apply for this Customer Service Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Service Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Service Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Service Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many vacancies are there for this Customer Service Executive job?
    Ans : There are 5 vacancies for this Customer Service Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Service Executive job?
    Ans : As a Customer Service Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Service Executive position is Sector 63 Noida, Noida.
  9. Who is the right fit for this Customer Service Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-4 years of experience is the right fit for this Customer Service Executive job.
  10. What makes this Customer Service Executive job a good opportunity?
    Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Salil Jain

Interview Address

Creative Lipi Webtech Pvt Ltd GF / Plot No. 101, D Block, Sector 63, Noida, Uttar Pradesh 201301, Sector 63, Noida
Posted 5 hours ago
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