Customer Service Executive - Branch Business Support

Not Disclosed

Muthoot Fincorp Limited

Shad nagar, Hyderabad

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

SENIOR CUSTOMER SERVICE EXECUTIVE Key Job Responsibilities •To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes •Result Orientation •Customer Service & Retention Focus •Digital Mindset •Relationship Building •Process Knowledge/ Orientation •Effective Time Management •Cross Selling / Upselling Skills •Business Development •Communication Skills – Proficiency in local language and English Role Requirements Educational Qualification – Graduate Experience – 1 year experience in lending / financial services

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Service Executive - Branch Business Support job

Who is eligible to apply for this Customer Service Executive - Branch Business Support job at Muthoot Fincorp Limited?
Ans : Candidates should have All Education levels for this Customer Service Executive - Branch Business Support job offered by Muthoot Fincorp Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive - Branch Business Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shad nagar, Hyderabad.
How many vacancies are there for this Customer Service Executive - Branch Business Support job?
Ans : There is 1 vacancy for this Customer Service Executive - Branch Business Support role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive - Branch Business Support job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive - Branch Business Support position is Shad nagar, Hyderabad.
What makes this Customer Service Executive - Branch Business Support job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.