Customer Service Associate

20,000 - 20,000 /month

The Gold Humans Consultants

Work from home

1 - 6 years Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Gujarati

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Service Associate to join our team at The Gold Humans Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Service Associate job

What are the eligibility criteria for this Customer Service Associate job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like Domestic Calling, Query Resolution for this Customer Service Associate job offered by The Gold Humans Consultants in Adarsh Nagar, Vadodara.
What salary is offered for this Customer Service Associate job?
Ans : The salary is ₹20,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Service Associate job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Service Associate job?
Ans : There are 25 vacancies for this Customer Service Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Service Associate job is open for both male and female candidates.
What does the role of Customer Service Associate involve?
Ans : As a Customer Service Associate, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Service Associate position is Adarsh Nagar, Vadodara.
Who is the right fit for this Customer Service Associate job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-6 years of experience is the right fit for this Customer Service Associate job.
What makes this Customer Service Associate job a good opportunity?
Ans : This Customer Service Associate job is a good opportunity as it offers a salary of ₹20,000 per month. This is a Full Time job and has 25 opening.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Domestic Calling, Query Resolution, Native Gujarati, Gujarati language, Customer Service, Customer Service Associates, Domestic process, Domestic voice Process