Customer Service Associate

Job Overview:

We are looking for a Customer Service Associate (CSA) to join our dynamic team. In this role, you will handle customer calls, provide exceptional support, and resolve queries related to customer service. This position offers a competitive salary and opportunities for career growth.

Key Responsibilities:

• Professionally handle inbound and outbound customer calls.

• Address customer queries, resolve concerns, and manage complaints.

• Keep accurate records of customer interactions and follow up when needed.

• Provide clear, accurate, and relevant information to customers to help resolve issues.

• Meet performance targets and collaborate with other departments for complex issue resolution.

Job Requirements:

• 📘 Minimum Qualification: 12th Pass / Graduate

• 🧑‍💼 Experience: 0–2 years (Freshers are welcome)

• 💬 Excellent communication skills (verbal & written)

• 💻 Basic computer skills and typing speed

• 🕐 Comfortable with rotational shifts

• 📆 Available to work 6 days/week

Why Join Us?

• 📈 Fast-track career growth and internal promotion opportunities

• 🧠 Paid training and mentorship provided

• 🌟 A positive, growth-driven work culture

How to Apply:

📞 Call/WhatsApp at 8962145405 to schedule an interview

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Service Associate job

1. What is the eligibility criteria to apply for this Customer Service Associate job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Service Associate job?
   Ans: This Customer Service Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Service Associate job?
   Ans: No, there is no fee applicable for applying this Customer Service Associate job and during the employment with the company, i.e., MAGNUM MEM PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Associate role?
   Ans: There is an immediate opening of 99 Customer Service Associate at MAGNUM MEM PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Service Associate job?
   Ans: This Customer Service Associate job has Rotational Shift.