Customer Service Associate

14,000 - 16,000 /month

Ifb Industries Limited

Verna, Goa

0 - 1 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Service Associate to join our team at Ifb Industries Limited to handle customer calls, provide exceptional customer support and resolve queries related to Manufacturing. The role offers an attractive in-hand salary of ₹14000 - ₹16000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Service Associate job

What skills and experience do you need for this Customer Service Associate job?
Ans : To apply for this Customer Service Associate job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹16,000 per month in this Customer Service Associate position.
What shift and timings does this job follow?
Ans : This Customer Service Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Verna, Goa.
How many openings are available for this position?
Ans : There are 15 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Service Associate, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Service Associate job is located in Verna, Goa.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Service Associate job.
Why should you apply for this Customer Service Associate job?
Ans : This Customer Service Associate job offers a salary between ₹14,000-₹16,000 per month. This is a Full Time opportunity and has 15 openings available.