Customer Service Associate

17,000 - 18,000 /month

Dealshare

Nemi Nagar, Jaipur

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Part Time

Job Highlights

Industry Type: Logistics

10th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

We are looking for a Customer Service Associate to join our team at Dealshare. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹17000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Service Associate job

Can freshers or experienced candidates apply for this Customer Service Associate role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Service Associate role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹18,000 per month in this Customer Service Associate position.
What shift and timings does this job follow?
Ans : This Customer Service Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nemi Nagar, Jaipur.
How many vacancies are there for this Customer Service Associate job?
Ans : There are 5 vacancies for this Customer Service Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Service Associate role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Service Associate position is Nemi Nagar, Jaipur.
What makes this Customer Service Associate job a good opportunity?
Ans : This Customer Service Associate job is a good opportunity as it offers a salary between ₹17,000-₹18,000 per month. This is a Part Time job and has 5 openings.