Customer Service Associate - Apprentice Level

Apprentice Associate III At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Job Responsibilities Handle inbound and outbound customer calls professionally. Resolve customer queries and provide accurate information. Maintain quality standards and customer satisfaction. Document call details and update records in the system. Follow company policies and process guidelines. Eligibility Criteria Freshers and recent graduates are welcome. ( non technical graduates ) Excellent verbal communication skills in English. Basic computer knowledge. Customer-centric attitude and willingness to learn. Ability to work in rotational shifts. Preferred Skills Good listening and interpersonal skills. Positive attitude and problem-solving ability. Team player with strong communication skills. Benefits Hands-on industry experience. Professional training and skill development. Opportunity for full-time employment based on performance. Competitive stipend. Primary Skills Shift Time Recruiter Info Dipti Murudkardsudh@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here . Experience Level Entry Level