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Customer Relationship Officer

salary 16,000 - 20,000 /month
company-logo
job companyPropel Hr Management Services Private Limited
job location Ameerpet, Hyderabad
job experience6 - 12 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Job Title: Customer Relationship Officer (CRO)

Location: Ameerpet, Hyderabad

Salary: ₹16,000 – ₹20,000 NTH

  • Job Responsibilities:

  • Handle customer queries and provide effective solutions.

  • Coordinate with customers regarding service requests and complaints.

  • Follow up with customers to ensure timely service and customer satisfaction.

  • Maintain customer records and update service-related information.

  • Coordinate with service technicians and internal teams.

  • Make outbound calls for customer follow-ups and service updates.

  • Handle customer feedback and resolve issues professionally.

  • - Achieve assigned customer service and follow-up targets.

Requirements:

  • Female candidates only.

  • Minimum 1 year of experience in Customer Relationship / Telecalling / Customer Support.

  • Good communication and interpersonal skills.

  • Basic computer knowledge.

  • Ability to handle customers professionally.

  • Candidates from home appliances, service industry, BPO or similar backgrounds are preferred

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Officer job

  1. What are the eligibility criteria for this Customer Relationship Officer job?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience for this Customer Relationship Officer job offered by Propel Hr Management Services Private Limited in Ameerpet, Hyderabad.
  2. What salary is offered for this Customer Relationship Officer job?
    Ans : The salary for this Customer Relationship Officer job ranges between ₹16,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Officer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
  5. How many vacancies are there for this Customer Relationship Officer job?
    Ans : There are 5 vacancies for this Customer Relationship Officer role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Customer Relationship Officer role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Relationship Officer position is Ameerpet, Hyderabad.
  8. What makes this Customer Relationship Officer job a good opportunity?
    Ans : This Customer Relationship Officer job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 20000

Contact Person

Shabeena
Posted 3 days ago
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