Customer Relationship Manager

20,000 - 30,000 /month

Suraj Bhan Sunil Kumar & Company

Chandni Chowk, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a CRM Executive who can effectively manage customer relationships and ensure a positive customer experience. The candidate should have good communication skills, be able to handle customer queries, maintain regular follow-ups, and coordinate with internal teams for issue resolution.

Skills Required:

• Good Communication Skills

• Customer Handling

• Follow-up Management

• Active Listening

• Problem Solving

• Client Coordination

• Relationship Building

• Time Management

• Teamwork

• Positive Attitude

• Multitasking Ability

Roles & Responsibilities:

• Handle customer queries and concerns professionally.

• Maintain regular follow-ups with customers.

• Update customer information in the CRM system.

• Coordinate with different departments to resolve issues.

• Ensure customer satisfaction and retention.

• Maintain proper records and reports.

• Build and maintain strong customer relationships.

Preferred:

• Strong interpersonal skills.

• Ability to work in a fast-paced environment.

• Customer-focused approach.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience for this Customer Relationship Manager job offered by Suraj Bhan Sunil Kumar & Company in Chandni Chowk, Delhi.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandni Chowk, Delhi.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 2 vacancies for this Customer Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Chandni Chowk, Delhi.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.