Customer Relationship Manager

15,000 - 20,000 /month

Stepwise Consulting

Vishwakarma Industrial Area, Jaipur

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Manager to join our team at Stepwise Consulting. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to retail. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage and update customer databases in CRM software (like Salesforce, Zoho CRM, etc.)
Handle customer queries, complaints, and feedback efficiently
Track leads, follow-ups, and conversions
Maintain strong relationships with existing and potential clients
Coordinate with sales, marketing, and support teams
Generate reports on customer data, sales, and performance
Ensure timely communication with clients via calls, emails, or messages
Monitor customer satisfaction and retention strategies

Required Skills:

Good communication and interpersonal skills
Basic knowledge of CRM tools/software
Strong organizational and multitasking abilities
Problem-solving attitude
Attention to detail
Proficiency in MS Excel and reporting

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Manager job

Who is eligible to apply for this Customer Relationship Manager job at Stepwise Consulting?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, Query Resolution for this Customer Relationship Manager job offered by Stepwise Consulting.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vishwakarma Industrial Area, Jaipur.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 10 vacancies for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Manager, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Vishwakarma Industrial Area, Jaipur.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling, Query Resolution, complaints, Maintain strong relationships, MS Excel, Problemsolving attitude, multitasking abilities, Strong organizational