Customer Relationship Manager

15,000 - 30,000 /month

Srishti Construction

Aurangabad Jagir, Lucknow

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Manager to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Srishti Construction.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 2 Customer Relationship Manager at Srishti Construction
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

6 days working

Benefits

Insurance, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Vaibhav

Interview Address

Aurangabad Jagir, Lucknow

Posted 2 days ago

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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > Customer Relationship Manager