Job Title: Customer Relationship Manager – Rental Services
Role Summary: Manage relationships between property owners, tenants, and property managers to ensure smooth rental operations.
Key Responsibilities:
Owners: Point of contact for owners; share occupancy/rent updates; resolve concerns; manage agreement renewals.
Tenants: Handle tenant queries, complaints, onboarding, move-in/out, and rent follow-ups.
Property Managers: Coordinate maintenance requests, inspections, and repairs; ensure timely resolution and status updates.
CRM: Maintain accurate records of owners/tenants/properties; log interactions; generate reports.
Recruitment Method:
3 Round of Interviews shortlisting by Company Recruiter, Leadership Staff & Sales Leader.
Why should one join us:
- We offer uncapped incentives.
- Best in the industry commission structure (10% to 25%)
- 5 days working culture.