Customer Relationship Manager

- Responsibilities

Customer Interaction & Support

Handle inquiries, complaints, and feedback professionally.

Provide information about products, services, and policies.

Build strong, long-term relationships with customers.

Customer Retention & Satisfaction

Follow up with existing clients to ensure satisfaction.

Solve problems efficiently to increase customer loyalty.

Recommend improvements based on customer feedback.

Sales Support

Assist the sales team in upselling or cross-selling services.

Understand customer needs and suggest appropriate solutions.

Generate leads through excellent service and communication.

Record Keeping & CRM Management

Maintain up-to-date customer records in CRM software.

Track interactions and monitor relationship status.

Prepare reports on customer satisfaction and feedback trends.

Communication & Collaboration

Coordinate with internal departments to fulfill customer needs.

Act as a liaison between the company and its clients.

Represent the brand positively in all customer interactions.

Market & Customer Insight

Collect and analyze customer data for business insights.

Help identify trends in customer behavior and expectations.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., SHREE INTERNATIONAL VYAPAR PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at SHREE INTERNATIONAL VYAPAR PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.