Customer Relationship Manager

20,000 - 25,000 /month

Oscar Developers

BTM 2nd Stage, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Telugu, Kannada

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:Client Management & Communication:Act as the primary liaison between the company and clients.Respond to inquiries via phone, email, and in person in a professional and timely manner.Understand client needs and preferences to recommend suitable property options.Maintain regular communication with clients before, during, and after the sales process.Customer Experience:Ensure a smooth and positive experience for clients from initial engagement through final property handover.Address client concerns and resolve issues promptly and effectively.Facilitate site visits, virtual tours, and follow-ups as required.Sales Coordination:Work closely with the sales, marketing, and legal teams to ensure timely delivery of documentation, contracts, and approvals.Update clients on project status, milestones, and payment schedules.Relationship Building:Build and maintain long-term relationships with clients to encourage referrals and repeat business.Conduct regular client engagement activities, including feedback surveys, appreciation events, and loyalty programs.Database & Reporting:Maintain an up-to-date CRM database with client details, interaction history, and feedback.Generate and analyze reports on client satisfaction, complaints, and service performance.Key Requirements:Education: Any degree, or a related field.Experience: 2–5 years of experience in a similar role, preferably in the real estate sector.Skills:Excellent verbal and written communication skills.Strong interpersonal and relationship-building abilities.Proficiency in CRM software and MS Office.Problem-solving mindset with a customer-first attitude.Ability to multitask and work under pressure.Preferred:Knowledge of real estate regulations and property documentation processes.Experience handling both residential and commercial real estate clients.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Oscar Developers.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 5 Customer Relationship Manager at Oscar Developers
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.