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Customer Relationship Manager

salary 18,000 - 30,000 /month
company-logo
job companyOrient Training & Placement
job location Ashram Road, Ahmedabad
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

  • Relationship Building: Establish and maintain positive, long-lasting connections with key customers and accounts.

  • Issue Resolution: Act as the primary point of contact for customer escalations, inquiries, and complaints, resolving them within designated response timelines.

  • Cross-Department Collaboration: Work closely with sales, marketing, product, and accounts teams to deliver a seamless customer experience.

  • Retention & Growth: Develop retention programs, monitor satisfaction scores (such as CSAT or NPS), and identify opportunities for up-selling or cross-selling.

  • Data & Reporting: Maintain accurate customer interaction records using CRM platforms (e.g., Salesforce, HubSpot) and analyze data to track performance metrics.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Manager job

  1. Can freshers or experienced candidates apply for this Customer Relationship Manager role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Relationship Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Manager job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ashram Road, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Relationship Manager job?
    Ans : As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Relationship Manager job is located in Ashram Road, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Relationship Manager job.
  10. Why should you apply for this Customer Relationship Manager job?
    Ans : This Customer Relationship Manager job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance, Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 30000

Contact Person

Jisan

Interview Address

Ashram Road, Ahmedabad, Ashram Road, Ahmedabad
Posted 13 hours ago
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