Customer Relationship Manager

Job Tittle: CRM- Executive

Location: Hyderabad - Tellapur ( Osman Nagar )

Experience: 0 to 2 Years

Job Type: Full Time

Job Description

We are seeking for a candidate who is responsible for engaging with clients after the completion of sales to ensure a high level of customer satisfaction and to facilitate additional services and referrals.

Roles & Responsibilities

• Coordinating with customers in their sales documentation.

• Coordinate with bank and assist clients in loan documentation and process.

• Handling customer grievances – related to payment issue, loan process issues, customization in unit issues, possession & clearance formality issues.

• Coordinating with team for due & pending instalments, collection updating, processing & filing of all documents.

• Planning & Co-ordination on agreement for sale registration process.

• Provide post sales services, assist clients in completing all necessary post sales documentation and ensure all legal and compliance standards are met.

• Gather client feedback to improve future sales strategies and overall customer service.

• Offer and manage additional services such as home improvement, interior design referrals or property management services.

• Maintain detailed records of post-sale interactions and provide regular reports to management on client satisfaction and post sales activity.

You will be a good fit, if you have

Bachelor’s Degree in any discipline.

Proven work experience in CRM, preferably in real estate or banking (Home loan).

Detail-oriented with a capability for problem solving.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., NEXTGEN PROPERTY ADVISER PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 4 Customer Relationship Manager at NEXTGEN PROPERTY ADVISER PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.