Customer Relationship Manager

Need a Female Service CRM for Infinity Hyundai, Jharsuguda, Odisha.

A "Service CRM" in the automotive industry is responsible for managing customer relationships within the service department of a dealership.

Customer Interaction Management:

• Log all customer service interactions in the CRM system, including phone calls, emails, and in-person visits.

• Track customer vehicle history, service records, and warranty information.

• Proactively reach out to customers regarding upcoming service appointments based on vehicle mileage or maintenance schedules.

• Handle customer complaints and concerns efficiently, escalating issues when necessary.

• Appointment Scheduling and Coordination.

• Service Quality Monitoring.

• Marketing and Sales Support.

• Data Analysis and Reportin

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Post Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Jharsuguda.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Infinity Hyundai.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at Infinity Hyundai
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.