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Customer Relationship Manager

salary 15,000 - 18,000 /month
company-logo
job companyHicon Enterprises
job location Gandhi Nagar, Delhi
job experience3 - 5 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Manager to join our team at Hicon Enterprises to handle customer calls, provide exceptional customer support and resolve queries.The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • .

Job Requirements:

The minimum qualification for this role is 12th Pass and 3 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Relationship Manager job

  1. What skills and experience do you need for this Customer Relationship Manager job?
    Ans : To apply for this Customer Relationship Manager job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 3-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Relationship Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gandhi Nagar, Delhi.
  5. How many vacancies are there for this Customer Relationship Manager job?
    Ans : There are 5 vacancies for this Customer Relationship Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 3-5 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Manager, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Manager position is Gandhi Nagar, Delhi.
  9. Who is the right fit for this Customer Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 3-5 years of experience is the right fit for this Customer Relationship Manager job.
  10. What makes this Customer Relationship Manager job a good opportunity?
    Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Hindi

Contact Person

Moksh Goel

Interview Address

No. 226 & 227, Main Road, Gandhi Nagar, Delhi
Posted 10 hours ago
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