Customer Relationship Manager

We're Hiring: Customer Relationship Manager (CRM) l Exportersworlds – B2B Marketplace

Location: Kanpur (Only candidates currently residing in Kanpur will be considered)

Experience Required: 0 to 1 year

Employment Type: Full-time

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 7:00 PM

Industry: B2B Marketplace / Export-Import / Digital Trade

About Us:

Exportersworlds, a fast-growing B2B platform connecting global exporters and buyers, is seeking a proactive and customer-focused Customer Relationship Manager (CRM) to join our team. This role is ideal for individuals who are passionate about building long-term relationships and providing exceptional service to clients.

Key Responsibilities:

• Manage and strengthen relationships with existing clients

• Understand client needs and provide suitable solutions and support

• Coordinate with internal teams to ensure timely resolution of client queries

• Follow up on client feedback and ensure customer satisfaction

• Maintain accurate records of customer interactions using CRM tools

Required Skills and Qualifications:

• 0 to 1 year of experience in a customer-facing or relationship management role

• Excellent communication and interpersonal skills

• Strong problem-solving and coordination abilities

• Familiarity with CRM tools or platforms is preferred

• Ability to work under pressure and manage multiple accounts

• Fluency in English and Hindi

Eligibility Criteria:

Only candidates currently based in Kanpur will be considered for this position.

Why Join Exportersworlds:

• Be part of a rapidly growing B2B platform with global outreach

• Work in a collaborative and performance-driven environment

• Opportunity for professional growth and advancement

• Competitive salary and performance-based incentives

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kanpur.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., ERASKY TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at ERASKY TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.