Customer Relationship Manager

15,000 - 35,000 /month

Bps Security

Kamta, Lucknow

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Summary:

We're looking for an experienced Customer Relationship Manager to join our team! You'll be the face of our company, handling customer queries, resolving issues, and ensuring our clients & units run smoothly with us.

Key Responsibilities:

- Manage customer relationships & queries via phone, email, & other channels

- Resolve customer complaints & issues efficiently

- Coordinate with internal teams to ensure smooth operations

- Handle client communications & ensure their needs are met

- Monitor & report on customer satisfaction & feedback 📊

- Drive customer retention & growth initiatives

- Ensure excellent customer experience across all touchpoints

Requirements:

- 2+ years of experience in customer relationship management or similar role

- Excellent communication & problem-solving skills

- Fluent in handling customers, clients, & internal teams

- Ability to work independently & manage operations smoothly

- Experience with CRM software/tools (like Salesforce, Zoho, etc.) is a plus.

What We Offer:

- Competitive salary & benefits

- Growth opportunities in a dynamic company

- Training & development programs

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Bps Security.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 1 Customer Relationship Manager at Bps Security
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 35000

English Proficiency

Yes

Contact Person

Shalini Sharma

Interview Address

632/112 , near kamta police chowki, faizabad road , Lucknow, UP - 226016

Posted a day ago

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