Customer Relationship Manager

• Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value.

• To Follow-up With Existing vendors in order to process their Bills and Make Payment as per Purchase order Terms.

• To Co-ordinate with vendor and Account Team So that payment Could be Make as per Terms.

• Make sure the customer database is correctly segmented in order to target marketing activities appropriately

• Oversee CRM data governance which will include

• Data standards

• Data audit Data structuresUser access rights Reporting

• Strategically plan, execute and assess the performance of individual CRM program strategy within the internal teams

• Update and maintain stakeholder records within the CRM system

• Analyze market reports to determine what kind of marketing trends the business should respond to

• Collecting and analyzing customer data

• Using CRM systems to manage relationships

• Developing new ways to meet customers’ needs

• Handling customer complaints

• Overseeing the interactions between customers and key team members, such as Customer Service Representatives

• Creating and executing retention campaigns

• Developing marketing campaigns to attract new customers

• Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Raigarh.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., B.S. SPONGE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at B.S. SPONGE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.