Customer Relationship Manager

20,000 - 25,000 /month

Anupam Industries

Mayapuri Industrial Area Phase I, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Description:
We are seeking a dedicated and proactive CRM Executive to manage and strengthen relationships with our customers. The candidate will be responsible for handling customer queries, maintaining client databases, coordinating with the sales and operations teams, and ensuring a smooth customer experience throughout the process.

Responsibilities:

Maintain and update customer records in CRM software.
Handle inbound and outbound calls, emails, and follow-ups with clients.
Coordinate with internal teams to ensure timely delivery and customer satisfaction.
Collect customer feedback and resolve issues promptly.
Support marketing and sales teams in client retention and engagement activities.
Prepare regular reports on customer interactions and satisfaction levels.

Key Skills:

Strong communication and interpersonal skills.
Good command of MS Office and CRM tools.
Customer-oriented approach with problem-solving ability.
Ability to multitask and work under deadlines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mayapuri Industrial Area Phase I, Delhi.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There is 1 vacancy for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Mayapuri Industrial Area Phase I, Delhi.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-3 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.