Customer Relationship Manager

Key Responsibilities:

• Develop and execute CRM strategies to drive customer acquisition, retention, and loyalty.

• Manage the end-to-end CRM system, including data integration, segmentation, and campaign automation.

• Design and implement customer journeys, lifecycle campaigns, and behavioral triggers.

• Collaborate with sales, marketing, and customer success teams to align CRM efforts with broader business goals.

• Monitor CRM performance metrics and continuously optimize strategies based on data insights.

• Ensure data hygiene, compliance (e.g., GDPR), and accuracy across platforms.

• Train internal teams on CRM tools and best practices.

• Evaluate and integrate new tools and technologies to enhance CRM capabilities.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.

• 3+ years of experience in CRM, customer engagement, or marketing automation.

• Proficient in CRM platforms (e.g., Salesforce, HubSpot, Zoho, Dynamics).

• Strong analytical skills and experience with segmentation, reporting, and A/B testing.

• Knowledge of email marketing, customer journeys, and retention strategies.

• Excellent communication and project management skills.

• Experience with data privacy and compliance regulations (e.g., GDPR, CAN-SPAM).

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Sonipat.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., ANUPAM INDUSTRIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at ANUPAM INDUSTRIES
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.