Customer Relationship Manager

20,000 - 25,000 /month

Anupam Industries

Kundli, Sonipat

1 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Job Description:
We are seeking a dedicated and proactive CRM Executive to manage and strengthen relationships with our customers. The candidate will be responsible for handling customer queries, maintaining client databases, coordinating with the sales and operations teams, and ensuring a smooth customer experience throughout the process.

Responsibilities:

Maintain and update customer records in CRM software.
Handle inbound and outbound calls, emails, and follow-ups with clients.
Coordinate with internal teams to ensure timely delivery and customer satisfaction.
Collect customer feedback and resolve issues promptly.
Support marketing and sales teams in client retention and engagement activities.
Prepare regular reports on customer interactions and satisfaction levels.

Key Skills:

Strong communication and interpersonal skills.
Good command of MS Office and CRM tools.
Customer-oriented approach with problem-solving ability.
Ability to multitask and work under deadlines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kundli, Sonipat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Relationship Manager job. Only male candidates can apply.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Kundli, Sonipat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-3 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.