Customer Relationship Manager

Job Description:
We are seeking a dedicated and proactive CRM Executive to manage and strengthen relationships with our customers. The candidate will be responsible for handling customer queries, maintaining client databases, coordinating with the sales and operations teams, and ensuring a smooth customer experience throughout the process.

Responsibilities:

• Maintain and update customer records in CRM software.

• Handle inbound and outbound calls, emails, and follow-ups with clients.

• Coordinate with internal teams to ensure timely delivery and customer satisfaction.

• Collect customer feedback and resolve issues promptly.

• Support marketing and sales teams in client retention and engagement activities.

• Prepare regular reports on customer interactions and satisfaction levels.

Key Skills:

• Strong communication and interpersonal skills.

• Good command of MS Office and CRM tools.

• Customer-oriented approach with problem-solving ability.

• Ability to multitask and work under deadlines.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Sonipat.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Anupam Industries.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at Anupam Industries
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.