Customer Relationship Executive

Skills required :

·        Client management

·        Key relationship building

·        Should have good presentation skills

·        Problem solving abilities & conflict resolution skills

·  Strong interpersonal and communication skills

Job Description :

Client Relationship Management:

 ·        Act as a primary point of contact for existing clients

·        Maintain healthy and long-term relationships with advertisers, media, buyers and agencies.

·        Address client queries, complaints and provide timely resolutions

Retention & Upselling :

 ·     Identify opportunities for renewals and upselling new media properties or packages

·     Assist the sales team with upsell pitches using client feedback and complaints

·     Address client queries, complaints and provide timely resolutions

Campaign Coordination :

 ·     Coordinate with internal teams for smooth execution of OOH campaigns

·     Ensure timely posting, monitoring and reporting of campaigns

·     Share proof of performance (POP) reports and resolve any execution gap

Documentation & Reporting :

 ·     Ensure contracts, agreements and documentation are in place and up to date

·     Maintain CRM systems with client interactions, feedback and campaign status

Market & Client Intelligence :

 ·     Stay updated on client business, market trends and competition activities

·     Share market intelligence with the sales and planning teams

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Valuewise Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at Valuewise Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.