Customer Relationship Executive

25,000 - 40,000 /month

Thakur Job Consultant

DLF CITY PHASE 4, Gurgaon

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Executive to join our team . The role offers ₹25,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to matrimonial. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Relationship Executive job

What are the eligibility criteria for this Customer Relationship Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Computer Knowledge for this Customer Relationship Executive job offered by Thakur Job Consultant in DLF CITY PHASE 4, Gurgaon.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹25,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 4, Gurgaon.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 10 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What does the role of Customer Relationship Executive involve?
Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is DLF CITY PHASE 4, Gurgaon.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-7 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 10 openings.