Customer Relationship Executive

25,000 - 40,000 /month

Sublime Expressions

A Block, Sector-83 Noida, Noida

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Prepare and share a structured daily task plan with the reporting manager, ensuring alignment with team priorities and deadlines.
Coordinate and follow up with clients as well as internal teams (sales, operations, logistics, etc.) to ensure timely delivery of products/services.
Share product catalogues, brochures, and relevant marketing materials with existing and potential clients via email or other communication channels.
Develop, update, and maintain a comprehensive client database, ensuring all records are accurate and up to date.
Build and maintain strong relationships with clients by addressing queries, resolving concerns, and ensuring a high level of customer satisfaction.
Track client interactions and maintain proper documentation of communications for future reference and reporting.
Assist in identifying new business opportunities through client engagement and lead generation activities.
Collaborate with the sales and marketing teams to support campaigns, promotions, and client outreach initiatives.
Monitor order status and proactively communicate updates to clients regarding timelines, delays, or changes.
Prepare periodic reports on client interactions, follow-ups, and overall performance metrics.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹25,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block, Sector-83 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in A Block, Sector-83 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹25,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Good communication skills, MS Excel, Data management, Reporting skills