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Customer Relationship Executive

salary 22,000 - 30,000 /month
company-logo
job companySolution
job location Sector 20 Gurgaon, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team at Solution. The role offers ₹22,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Executive job

  1. What skills and experience do you need for this Customer Relationship Executive job?
    Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹22,000-₹30,000 per month in this Customer Relationship Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 20 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Relationship Executive job is located in Sector 20 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Customer Relationship Executive job.
  10. Why should you apply for this Customer Relationship Executive job?
    Ans : This Customer Relationship Executive job offers a salary between ₹22,000-₹30,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 22000 - ₹ 30000

Regional Languages

Hindi, Marathi

Contact Person

Ayush Srivastava

Interview Address

Kakadeo kanpur
Posted 3 hours ago
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