Customer Relationship Executive

10,000 - 25,000 /month

Solstrom Energy Solutions Private Limited

Little Mount, Chennai

1 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Diploma and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Dear Candidates!!

Greeting from Solstrom Energy Solution Pvt Ltd!!

We are hiring for Relationship Executive

Location: Littlemount/Thirumudivakkam
Exp: 1+years

Key Responsibilities

Make outbound calls to customers regarding pending invoices and payment due dates.
Follow up with customers regularly to ensure timely payment collection.
Maintain professional and courteous communication during all customer interactions.
Record call details, payment commitments, and customer feedback in the CRM or Excel.
Coordinate with the Accounts and Sales departments regarding payment status.
Send payment reminders through phone calls, emails, and WhatsApp (as per company policy).
Resolve basic customer queries related to invoices and payment schedules.
Prepare daily and weekly payment follow-up reports.
Escalate overdue accounts to the concerned department when necessary.
Build and maintain positive relationships with customers.

Qualification

Any Bachelor's Degree or Diploma.
Freshers or candidates with up to 3 years of experience in customer support, telecalling, payment follow-up, or collections.

Required Skills

Excellent communication skills in Tamil and English (Hindi is an added advantage).
Good telephone etiquette and convincing skills.
Basic knowledge of MS Excel and MS Office.
Ability to maintain customer records accurately.
Good follow-up and negotiation skills.
Positive attitude and customer-focused approach.

Salary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Relationship Executive job

Who is eligible to apply for this Customer Relationship Executive job at Solstrom Energy Solutions Private Limited?
Ans : Candidates should have a Diploma and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Relationship Executive job offered by Solstrom Energy Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Little Mount, Chennai.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 2 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-7 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Little Mount, Chennai.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-7 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 2 openings.