Customer Relationship Executive

Position: Customer Relationship Executive (Voice / Non-Voice)

Location: Bangalore (Multiple locations – Marathahalli, Whitefield, Electronic City, Koramangala, MG Road, Hebbal)

Industry: BPO / Customer Support / E-commerce

Work Mode: Work from Office (WFO)

Salary Range: ₹18,000 – ₹28,000 (based on experience & communication skills)

🎯 Key Responsibilities

Handle inbound & outbound customer queries via phone, email, or chat.

Provide accurate information, resolve issues, and ensure customer satisfaction.

Escalate unresolved cases to senior support when required.

Maintain customer records & update databases (CRM tools).

Meet performance metrics (AHT, CSAT, First Call Resolution, etc.).

Skills Required:

Good communication skills (English + Hindi must; South Indian languages are an advantage).

Basic computer knowledge (MS Office, typing speed 25–30 WPM).

Flexible to work in rotational shifts / night shifts.

Customer-first attitude with problem-solving skills.

Hiring Hotspots in Bangalore

Outer Ring Road Belt (Marathahalli – Bellandur – Sarjapur)

Whitefield / ITPL

Electronic City

Koramangala, BTM, HSR Layout

MG Road / Indiranagar

Hebbal – Manyata Tech Park

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Smart Coin.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at Smart Coin
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.