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Customer Relationship Executive

salary 12,000 - 15,000 /month
company-logo
job companyShreeji Chemtech
job location Parvat Gam, Surat
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Real Estate
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Relationship Executive to join our team at Shreeji Chemtech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

  1. What skills and experience do you need for this Customer Relationship Executive job?
    Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Parvat Gam, Surat.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 2 vacancies for this Customer Relationship Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Relationship Executive job?
    Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Parvat Gam, Surat.
  9. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Relationship Executive job.
  10. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Twinkle Chaudhary

Interview Address

408, Midas Square, Parvat Gam, Surat
Posted a day ago

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